Governor Cooper announced restaurants in North Carolina can open at 50% capacity at 5:00 PM on Friday May 22. With the restrictions lifted, we can now allow dining on premise. In order to protect our staff and customers, we have made the decision not to open indoor dining at this time, but patio and outdoor dining are available. Curbside pick-up will still be available for those wanting to dine at home.
Our rural location combined with plentiful outdoor space makes us more fortunate than other restaurants. Our patio will be open for dining and we have erected a tent in our back yard for out door dining as well.
We fully understand that moving into Phase 2 does not mean we are in the clear or that the virus has gone away. With that in mind, we are taking every precaution to keep our staff and customers safe. Following guidelines from the CDC, the National Restaurant Association, NC Department of Health and Human Services and our local health authorities we have come up with the following procedures to keep everyone safe.
Please read carefully about changes we have implemented.
* Face coverings are required on premises
While we fully understand you can not eat with a mask, you will need to wear one when ordering from the tent, entering the building for the restroom and conversing with staff. Out of respect for your health and well being, we will be wearing masks.
* We will only be taking credit cards
We will not be taking cash.
* Our dining room will not be opening for indoor dining.
Our patio will be open and we have erected a tent in the yard with tables for people to dine in.
* We have erected a tent outside for onsite dining.
When you arrive, easily order at the tent. You will be given a number for your table and we will deliver your food to you. You can still order for curbside pick-up, either by calling us or through our online ordering system. You can visit our online menu at https://www.toasttab.com/cedarmountaincafe/v3.
* For the duration of the pandemic, we will be using disposable place settings.
This means plates, cups, utensils and napkins. We will have garbage cans available and ask people to remove their trash. While the idea of transitioning to disposables hurts our environmentally conscience hearts, we feel our obligation to provide a safe working environment is more important. The idea is to limit the amount of contact we have with things that have been in contact with peoples hands and mouths and to not bring these items back in to the restaurant.
* Once tables are cleared, the staff will sanitize all tables and chairs for the next customer.
For your safety, please only sit at tables that have been sanitized. Be patient (and kind) this is a new reality and concept for all of us.
* Our restrooms will be open, but access to our dining room will be limited.
We will be disinfecting our restrooms much more frequently than before. Our goal is every 30 minutes, depending on demand. We ask that you sanitize your hands before entering the building. To keep yourself safe, you should wash your hands after coming in contact with any public surface AND sanitize your hands upon exiting the bathroom.
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* Be KIND. It is what it is.
This is a new reality for all of us. We will have policies and procedures that are designed to keep our staff and business safe, but might not be as customer service orientated as it used to be. We are still the same smiling, hard working people you saw in March, but with the number of people we may have on the property every day we have to maintain our distance and limit our contact from everyone. While this is a new concept for us, the idea of having a staff outbreak is even harder to imagine. We must do our part to mitigate that risk.
* We hate this as much as you
It breaks our hearts to have the dining room closed and to limit our business. It's the antithesis of everything we have worked to build over the last seven years. We service a predominately vulnerable community and we care about the safety of our staff. Please don't use your time here to argue or complain to the staff, or make demands that fall outside of our company policies.
We hope you will feel safe dining outside under our tent, or on the patio at some point this summer. We will still be offering online ordering for curbside pick-up for those that would like to continue dining at home.